At Bharat Prakriti Foods, we strive to ensure your complete satisfaction with every purchase you make on our platform. However, we understand that sometimes a return or refund may be necessary. This Return & Refund Policy outlines the guidelines and procedures for returning products and requesting refunds. Please read this policy carefully to understand your rights and obligations.
Eligibility for Returns and Refunds:
1.1. Damaged or Defective Products: If you receive a product that is damaged, defective, or not as described, we will gladly accept returns and offer a replacement. Please contact our customer support within 24 hours of receiving the product to initiate the return process.
1.2. Incorrect or Incomplete Orders: If we mistakenly send you the wrong product or if your order is missing items, please notify us within 7days of receiving the package. We will arrange for a return and either send you the correct product or issue a refund.
Return Process:
2.1. Contact Customer Support: To initiate a return or refund, please contact our customer support team through [email ( customercare@bharatprakritifoods.com) and phone number] and provide your order details, including the product name, order number, and reason for return. Our support team will guide you through the process.
2.2. Packaging and Shipping: Pack the product securely in its original packaging, including any accessories or documentation that came with it. Ship the package to the address provided by our customer support team. We recommend using a traceable shipping method to ensure the safe return of the product.
Refunds:
- No Refund policy available
- No cancellation of an order is allowed once it has processed.
If you have any questions or need assistance regarding our Return & Refund Policy, please contact our customer support team through [email/phone number]. We are here to help and will address your concerns promptly.
Note: This Return & Refund Policy is subject to change without prior notice. Please refer to the most recent version available on our website for the latest information